.lookup-section{padding:80px 0;min-height:60vh}.lookup-card{max-width:500px;margin:0 auto;padding:var(--pad-lg);background:var(--bg-card);border:1px solid var(--border)}.lookup-card h1{margin:0 0 8px;font-size:1.6rem}.lookup-card .desc{color:var(--muted);margin-bottom:24px}.lookup-form{display:flex;gap:12px}.lookup-form input{flex:1;padding:12px 16px;border:1px solid var(--border-strong);background:var(--bg);font-family:var(--font-sans);font-size:1rem}.lookup-form input:focus{outline:none;border-color:var(--accent)}.lookup-form button{padding:12px 24px;background:var(--accent);border:1px solid var(--accent);color:var(--bg);font-family:var(--font-sans);font-size:var(--small);font-weight:500;text-transform:uppercase;letter-spacing:.04em;cursor:pointer;transition:all .2s ease}.lookup-form button:hover{background:var(--accent-dark);border-color:var(--accent-dark)}.lookup-form button:disabled{opacity:.6;cursor:not-allowed}.lookup-error{margin-top:16px;padding:12px 16px;background:var(--color-error-bg);border:1px solid var(--color-error-border);color:var(--color-error-text);display:none}.lookup-error.show{display:block}.success-banner{display:none;max-width:600px;margin:0 auto 32px;padding:20px 24px;background:var(--sage-light);border:1px solid var(--color-success-border);text-align:center}.success-banner.show{display:block}.success-banner .icon{width:48px;height:48px;margin:0 auto 12px;display:flex;align-items:center;justify-content:center;background:var(--bg-card);border:2px solid var(--sage);border-radius:50%;color:var(--color-success)}.success-banner h2{margin:0 0 4px;font-size:1.3rem;color:var(--color-success)}.success-banner p{margin:0;color:var(--text-soft)}.bookings-results{display:none;margin-top:40px}.bookings-results.show{display:block}.bookings-results h2{margin:0 0 24px;font-size:1.4rem;font-weight:500}.booking-card{padding:var(--pad);background:var(--bg-card);border:1px solid var(--border);margin-bottom:16px}.booking-card:last-child{margin-bottom:0}.booking-header{display:flex;justify-content:space-between;align-items:center;gap:16px;margin-bottom:16px}.booking-ref{font-family:var(--font-serif);font-size:1.1rem;font-weight:500;color:var(--accent-dark)}.booking-name{font-size:var(--small);color:var(--muted);margin-top:4px}.booking-slots{display:flex;flex-direction:column;gap:8px}.booking-slot{display:flex;align-items:center;gap:12px;padding:12px 16px;background:var(--bg-warm);border:1px solid var(--border);position:relative}.booking-slot.past,.booking-slot.cancelled{opacity:.55;background:var(--bg)}.booking-slot .date{font-family:var(--font-serif);font-size:1rem;font-weight:500}.booking-slot .time{color:var(--text-soft);font-size:var(--small)}.booking-slot .location{font-size:var(--small);color:var(--muted)}.booking-slot .badge{font-size:.65rem;font-weight:600;text-transform:uppercase;letter-spacing:.04em;padding:2px 6px;border-radius:2px}.booking-slot .badge.past,.booking-slot .badge.cancelled{background:var(--border);color:var(--muted)}.booking-slot .badge.pending{background:#fff3cd;color:#856404;border:1px solid #ffc107}.booking-slot .badge.confirmed{background:var(--sage-light);color:var(--color-success);border:1px solid var(--color-success-border)}.booking-slot.pending{background:linear-gradient(90deg,#fff9e6 0%,var(--bg-warm) 100%);border-left:3px solid #ffc107}.booking-slot .badge.removed{background:var(--border);color:var(--muted)}.booking-slot .badge.added{background:var(--sage-light);color:var(--color-success);border:1px solid var(--color-success-border);margin-left:8px}.booking-slot.removing{opacity:.6;background:var(--bg);transition:all .3s ease}.booking-slot.shrinking{overflow:hidden;max-height:0;padding-top:0;padding-bottom:0;margin-top:0;margin-bottom:0;border-width:0;opacity:0;transition:all .4s ease-out}.booking-slot .cancel-btn{margin-left:auto;padding:6px 12px;font-size:.75rem;font-weight:500;color:var(--color-error-text);background:transparent;border:1px solid var(--color-error-border);cursor:pointer;transition:all .2s ease;font-family:var(--font-sans);text-transform:uppercase;letter-spacing:.04em}.booking-slot .cancel-btn:hover{background:var(--color-error-bg)}.booking-slot .cancel-btn:disabled{opacity:.5;cursor:not-allowed}.booking-actions{margin-top:16px;padding-top:16px;border-top:1px solid var(--border);display:flex;align-items:center;gap:12px;flex-wrap:wrap}.booking-actions a{display:inline-flex;align-items:center;gap:6px;padding:8px 16px;font-size:var(--small);font-weight:500;color:var(--accent-dark);text-decoration:none;border:1px solid var(--accent);transition:all .2s ease}.booking-actions a:hover{background:var(--accent);color:var(--bg)}.logout-btn{display:flex;flex-direction:column;align-items:center;padding:6px 12px;background:transparent;border:1px solid var(--border);cursor:pointer;transition:all .2s ease;flex-shrink:0}.logout-btn:hover{background:var(--bg-warm);border-color:var(--accent)}.logout-main{font-size:.7rem;font-weight:600;text-transform:uppercase;letter-spacing:.04em;color:var(--text);font-family:var(--font-sans)}.logout-sub{font-size:.6rem;color:var(--muted);margin-top:1px;font-family:var(--font-sans)}.search-another{margin-top:32px;text-align:center}.search-another a{color:var(--muted);font-size:var(--small);text-decoration:underline}.search-another a:hover{color:var(--text)}.modal-overlay{display:none;position:fixed;top:0;right:0;bottom:0;left:0;background:#00000080;z-index:1000;align-items:center;justify-content:center;padding:20px}.modal-overlay.show{display:flex}.modal{background:var(--bg-card);padding:var(--pad-lg);max-width:450px;width:100%;border:1px solid var(--border);box-shadow:0 4px 12px #00000026}.modal h3{margin:0 0 8px;font-size:1.3rem}.modal .desc{color:var(--muted);margin-bottom:20px;font-size:var(--small);line-height:1.5}.modal label{display:block;margin-bottom:8px;font-weight:500;font-size:var(--small)}.modal textarea{width:100%;min-height:100px;padding:12px;border:1px solid var(--border-strong);background:var(--bg);font-family:var(--font-sans);font-size:1rem;resize:vertical;line-height:1.5}.modal textarea:focus{outline:none;border-color:var(--accent)}.modal textarea::placeholder{color:var(--muted)}.modal-actions{display:flex;gap:12px;margin-top:20px;justify-content:flex-end}.modal-actions button{padding:10px 20px;font-family:var(--font-sans);font-size:var(--small);font-weight:500;cursor:pointer;border:1px solid;transition:all .2s ease}.modal-actions .cancel-action{background:transparent;border-color:var(--border);color:var(--text)}.modal-actions .cancel-action:hover{background:var(--bg-warm)}.modal-actions .confirm-action{background:var(--color-error-text);border-color:var(--color-error-text);color:#fff}.modal-actions .confirm-action:hover:not(:disabled){background:var(--color-error-dark, #c53030);border-color:var(--color-error-dark, #c53030)}.modal-actions .confirm-action:disabled{opacity:.6;cursor:not-allowed}.modal-error{display:none;margin-top:12px;padding:10px 12px;background:var(--color-error-bg);border:1px solid var(--color-error-border);color:var(--color-error-text);font-size:var(--small)}.modal-error.show{display:block}.booking-messages{margin-top:20px;padding-top:20px;border-top:1px solid var(--border)}.messages-toggle{display:flex;align-items:center;gap:8px;cursor:pointer;font-size:var(--small);font-weight:500;color:var(--muted);padding:8px 0;list-style:none;transition:color .2s ease}.messages-toggle::-webkit-details-marker{display:none}.messages-toggle:hover{color:var(--text)}.messages-toggle svg:first-child{flex-shrink:0}.messages-toggle .toggle-icon{margin-left:auto;transition:transform .2s ease}.booking-messages[open] .messages-toggle .toggle-icon{transform:rotate(180deg)}.booking-messages[open] .messages-toggle{color:var(--text);margin-bottom:12px}.messages-content{animation:slideDown .2s ease}@keyframes slideDown{0%{opacity:0;transform:translateY(-8px)}to{opacity:1;transform:translateY(0)}}.messages-list{max-height:300px;overflow-y:auto;display:flex;flex-direction:column;gap:12px;padding-right:8px;margin-bottom:16px}.messages-list::-webkit-scrollbar{width:6px}.messages-list::-webkit-scrollbar-track{background:var(--bg)}.messages-list::-webkit-scrollbar-thumb{background:var(--border-strong);border-radius:3px}.no-messages{color:var(--muted);font-size:var(--small);font-style:italic;margin:0;padding:12px 0}.message{padding:12px 16px;border-radius:8px;max-width:85%}.message.customer{background:var(--accent);color:var(--bg);margin-left:auto;border-bottom-right-radius:4px}.message.admin{background:var(--bg-warm);border:1px solid var(--border);margin-right:auto;border-bottom-left-radius:4px}.message.system{background:var(--sage-light);border:1px solid var(--color-success-border);margin:0 auto;text-align:center;font-size:var(--small);max-width:90%}.message-header{display:flex;justify-content:space-between;align-items:center;gap:12px;margin-bottom:4px}.message-sender{font-size:.7rem;font-weight:600;text-transform:uppercase;letter-spacing:.03em;opacity:.8}.message.customer .message-sender{color:#fffc}.message-time{font-size:.65rem;opacity:.7}.message.customer .message-time{color:#ffffffb3}.message-content{font-size:.9rem;line-height:1.5;white-space:pre-wrap;word-break:break-word}.message-form{display:flex;flex-direction:column;gap:10px}.message-form-actions{display:flex;gap:10px;justify-content:flex-end}.message-form textarea{flex:1;padding:10px 14px;border:1px solid var(--border-strong);background:var(--bg);font-family:var(--font-sans);font-size:.9rem;resize:none;line-height:1.5;min-height:44px;max-height:120px}.message-form textarea:focus{outline:none;border-color:var(--accent)}.message-form textarea::placeholder{color:var(--muted)}.message-form .send-btn{display:inline-flex;align-items:center;gap:6px;padding:10px 16px;background:var(--accent);border:1px solid var(--accent);color:var(--bg);font-family:var(--font-sans);font-size:.75rem;font-weight:500;text-transform:uppercase;letter-spacing:.04em;cursor:pointer;transition:all .2s ease;white-space:nowrap}.message-form .send-btn:hover:not(:disabled){background:var(--accent-dark);border-color:var(--accent-dark)}.message-form .send-btn:disabled{opacity:.5;cursor:not-allowed}.message-form .send-btn .spinning{animation:spin 1s linear infinite}.message-form .refresh-btn{display:inline-flex;align-items:center;gap:6px;padding:8px 12px;background:transparent;border:1px solid var(--border);color:var(--muted);font-family:var(--font-sans);font-size:.7rem;font-weight:500;text-transform:uppercase;letter-spacing:.04em;cursor:pointer;transition:all .2s ease}.message-form .refresh-btn:hover:not(:disabled){background:var(--bg-warm);border-color:var(--border-strong);color:var(--text)}.message-form .refresh-btn:disabled{opacity:.5;cursor:not-allowed}.message-form .refresh-btn.refreshing svg{animation:spin 1s linear infinite}@keyframes spin{0%{transform:rotate(0)}to{transform:rotate(360deg)}}@media(max-width:640px){.lookup-form{flex-direction:column}.booking-header{flex-wrap:wrap;gap:8px}.logout-btn{flex-direction:row;gap:6px;padding:6px 10px}.logout-sub{margin-top:0}.booking-slot{flex-direction:column;align-items:flex-start;gap:4px}.booking-slot .location{margin-left:0}.booking-slot .cancel-btn{margin-left:0;width:100%;text-align:center}.modal{padding:var(--pad)}.modal-actions{flex-direction:column-reverse}.modal-actions button{width:100%}.message-form-actions{flex-direction:row}.message-form .refresh-btn,.message-form .send-btn{flex:1;justify-content:center}.message{max-width:95%}}